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I have a cisco 2800 rtr, will not recognize t1 wic or t1 vwic2 cards in any slot. ios does not recognize serial controller interfaces...help?

billy-kemp
Level 1
Level 1

I have a cisco 2800 rtr, with 4 card slots.    Rtr will not recognize or power t1 wic or t1vwic cards in any slot.  IOS will not recognize serial / controller interfaces.    HELP?

3 Replies 3

Hi ,

Sure, I can help you out with this. Please send "show version", "show inv", "show diag", "show run | inc card" from the 2800 Router with the T1 cards in the WIC slots.

Regards,

Om Prakash

here is the info, thanks for the help..as you can see, it see's the wic hardware on boot, but no interfaces...

sho ver:

Cisco IOS Software, 2801 Software (C2801-IPBASE-M), Version 12.4(1c), RELEASE SO
FTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Wed 26-Oct-05 08:42 by evmiller

ROM: System Bootstrap, Version 12.3(8r)T9, RELEASE SOFTWARE (fc1)

BaptistManor uptime is 2 minutes
System returned to ROM by power-on
System image file is "flash:c2801-ipbase-mz.124-1c.bin"

Cisco 2801 (revision 6.0) with 114688K/16384K bytes of memory.
Processor board ID FTX1044W0VT
2 FastEthernet interfaces
2 Channelized (E1 or T1)/PRI ports
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
62720K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

sho inv

AME: "2801 chassis", DESCR: "2801 chassis, Hw Serial#: 2651778995, Hw Revision:
6.0"
PID: CISCO2801         , VID: V03 , SN: FTX1044W0VT

NAME: "C2801 Motherboard with 2 Fast Ethernet", DESCR: "C2801 Motherboard with 2
Fast Ethernet"
PID: CISCO2801         , VID: 6.0, SN: FTX1044W0VT

NAME: "WIC/VIC 2", DESCR: "VWIC2-2MFT-T1/E1 - 2-Port RJ-48 Multiflex Trunk - T1/
E1"
PID: VWIC2-2MFT-T1/E1  , VID: V01 , SN: 4294967295

sho diag

C2801 2FE 4SLOT Mainboard Port adapter, 4 ports
        Port adapter is analyzed
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Chassis MAC Address      : 0019.aad2.ab4e
        MAC Address block size   : 34
        PCB Serial Number        : FOC10413SWH
        Hardware Revision        : 6.0
        Part Number              : 73-8190-06
        Board Revision           : B0
        Top Assy. Part Number    : 800-23435-04
        Deviation Number         : 0
        Fab Version              : 04
        CLEI Code                : IPM7S00CRA
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Product (FRU) Number     : CISCO2801
        Version Identifier       : V03
        Processor type           : 86
        Chassis Serial Number    : FTX1044W0VT
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF C3 06 00 19 AA D2 AB 4E 43 00 22 C1 8B 46
          0x10: 4F 43 31 30 34 31 33 53 57 48 40 04 1C 41 06 00
          0x20: 82 49 1F FE 06 42 42 30 C0 46 03 20 00 5B 8B 04
          0x30: 88 00 00 00 00 02 04 C6 8A 49 50 4D 37 53 30 30
          0x40: 43 52 41 03 00 81 00 00 00 00 04 00 CB 89 43 49
          0x50: 53 43 4F 32 38 30 31 89 56 30 33 20 D9 02 C1 40
          0x60: 09 86 C2 8B 46 54 58 31 30 34 34 57 30 56 54 FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x100: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x110: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x120: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x130: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x140: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x150: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x160: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x170: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x180: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x190: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x1A0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x1B0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x1C0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x1D0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x1E0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x1F0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        VIC Slot 0:
        VWIC2-2MFT-T1/E1 - 2-Port RJ-48 Multiflex Trunk - T1/E1
        WIC module not supported/disabled in this slot
        Hardware Revision        : 0.0
        Top Assy. Part Number    : 800-22629-05
        Board Revision           : C0
        Deviation Number         : 0
        Fab Version              : 04
        PCB Serial Number        : FOC13453QP6
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Product (FRU) Number     : VWIC2-2MFT-T1/E1
        Version Identifier       : V01
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 03 FC 41 00 00 C0 46 03 20 00 58 65 05
          0x10: 42 43 30 88 00 00 00 00 02 04 C1 8B 46 4F 43 31
          0x20: 33 34 35 33 51 50 36 03 00 81 00 00 00 00 04 00
          0x30: CB 90 56 57 49 43 32 2D 32 4D 46 54 2D 54 31 2F
          0x40: 45 31 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF
          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        WIC/VIC Slot 2:
        VWIC2-2MFT-T1/E1 - 2-Port RJ-48 Multiflex Trunk - T1/E1
        Hardware Revision        : 0.0
        Top Assy. Part Number    : 800-22629-05
        Board Revision           : A0
        Deviation Number         : 0
        Fab Version              : 04
        PCB Serial Number        : FOC1042626J
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Product (FRU) Number     : VWIC2-2MFT-T1/E1
        Version Identifier       : V01
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 03 FC 41 00 00 C0 46 03 20 00 58 65 05
          0x10: 42 41 30 88 00 00 00 00 02 04 C1 8B 46 4F 43 31
          0x20: 30 34 32 36 32 36 4A 03 00 81 00 00 00 00 04 00
          0x30: CB 90 56 57 49 43 32 2D 32 4D 46 54 2D 54 31 2F
          0x40: 45 31 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF
          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

sho run

BaptistManor#sho run
Building configuration...

Current configuration : 1482 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname BaptistManor
!
boot-start-marker
boot-end-marker
!
! card type command needed for slot 0
enable secret 5 $1$eyC.$XwGh76qfzTzRg4lQ9XwzZ/
!
no aaa new-model
!
resource policy
!
clock timezone CST -6
clock summer-time CDT recurring 2 Sun Mar 2:00 1 Sun Nov 2:00
mmi polling-interval 60
no mmi auto-configure
no mmi pvc
mmi snmp-timeout 180
ip subnet-zero
ip cef
!
!
no ip dhcp use vrf connected
!
!
ip domain name bhcpns.org
ip name-server 10.5.1.40
!
!
!
!
interface FastEthernet0/0
ip address 10.202.42.1 255.255.255.0
ip helper-address 10.5.1.40
ip helper-address 10.5.1.41
duplex auto
speed auto
!
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
router ospf 1
log-adjacency-changes
area 10.202.0.0 stub no-summary
network 10.202.40.0 0.0.0.255 area 10.202.0.0
network 10.202.42.0 0.0.0.255 area 10.202.0.0
network 10.202.104.0 0.0.0.255 area 10.202.0.0
!
ip classless
ip route 0.0.0.0 0.0.0.0 10.202.104.1
!
no ip http server
!
snmp-server community public RO
snmp-server community cap12 RW
snmp-server enable traps snmp authentication
snmp-server enable traps config
snmp-server host 10.5.1.50 public
!
control-plane
!
!
line con 0
password remote
login
line aux 0
password remote
login
line vty 0 4
password remote
login
!
ntp clock-period 17179667
ntp server 10.202.104.1
ntp server 10.7.1.10
end

Hello Billy,

when you no powered or not recognised means these interface are not showing when you type " sh ip int brief"

i did not the Card type command on your device can you add this

card type t1 0 0

card type t1 0 2

controller T1 0/0/0

framing esf

fdl both

linecode b8zs

channel-group 0 timeslots 1-24

!

controller T1 0/0/1

framing esf

linecode b8zs

channel-group 0 timeslots 1-24

!

controller T1 0/2/0

framing esf

fdl both

linecode b8zs

!

controller T1 0/2/1

framing esf

linecode b8zs

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