06-14-2022 09:15 PM
Hello Experts,
I have ISR 4461 router having 2 ISPs terminating with each has 1Gig internet bandwidth. We have failover on ISP circuits.
We have below licenses pre-installed on the box.
Technology Package License Information:
-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
appxk9 appxk9 Smart License appxk9
uck9 uck9 Smart License uck9
securityk9 securityk9 Smart License securityk9
ipbase ipbasek9 Smart License ipbasek9
The current throughput level is unthrottled
My question is, do I need to install throughput license considering the fact that we have two ISPs with each having 1 gig internet bandwidth. Asking because users are complaining slowness on internet speed (max hit 300mbps in speedtest.net result).
Please advise.
06-15-2022 12:59 AM
Hello,
not really sure what you mean by:
--> The current throughput level is unthrottled
Does that mean you have the Boost license installed ?
What is the output of:
show platform hardware throughput level
?
With the 300MB limit your users are experiencing, you most likely have the performance license installed.
Check the post linked below, it has a table that lists the throughput per router model and license...
https://community.cisco.com/t5/routing/isr-4331-max-throughput-licence/td-p/4312292
06-15-2022 06:43 AM
Thanks for responding. Please see the output below for the command you asked for
SINSEA-WANRTR-01#show platform hardware throughput level
The current throughput level is unthrottled
We do not have any performance license installed. See below
SINSEA-WANRTR-01#sho license summary
License Usage:
License Entitlement Tag Count Status
-----------------------------------------------------------------------------
No licenses in use
Router model is ISR 4461 and the default throughput for 4461 is 1.5 Gbps as per https://www.cisco.com/c/en/us/products/collateral/routers/4000-series-integrated-services-routers-isr/data_sheet-c78-732542.html
Now not sure if I need to manually hit a command "platform hardware throughput level 150000" to set to default throughput instead of "unthrottled".
Please advise.
06-15-2022 08:16 AM
"Router model is ISR 4461 and the default throughput for 4461 is 1.5 Gbps . . ."
Yes, that's correct. What's the total interface traffic when you hit the 300 Mbps limit?
Although you note you have gig links, you're providers don't sub-limit your bandwidth and/or guarantee gig rates? (For for the "guarantee", not an "up to", correct?)
When someone does a speedtest, individual users unable to obtain more that 300 Mbps? If so, also true when only one user running test, vs. multiple users running test and/or no other Internet traffic?
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