Cat 9500 Failed to Regsistered with Error

[simon.furber]

I I have being trying to enable smart licensing on a V-Stack pair for C950-16X and get the below. Any Ideas?

#show license status
Smart Licensing is ENABLED

Utility:
Status: DISABLED

Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED

Transport:
Type: Smart
URL: <empty>

Registration:
Status: REGISTERING - REGISTRATION IN PROGRESS
Export-Controlled Functionality: Not Allowed
Initial Registration: FAILED on Mar 22 18:01:19 2019 GMT
Failure reason: No URL setting defined
Next Registration Attempt: Mar 22 19:04:03 2019 GMT

License Authorization:
Status: EVAL MODE
Evaluation Period Remaining: 89 days, 18 hours, 42 minutes, 48 seconds

Export Authorization Key:
Features Authorized:
<none>

[balaji.bandi]

here is the guide for smart Licensing :

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9500/software/release/16-9/configuration_guide/sys_mgmt/b_169_sys_mgmt_9500_cg/configuring_smart_licensing.html#task_y52_xwk_l2b

[Leo Laohoo]

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@simon.furber wrote:

Failure reason: No URL setting defined

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This is the reason why it's not working.

[simon.furber]

Hi...It does say that but there is one in the default profile, just doesn’t show in config. I re-entered it several time just to be sure. I also tried another profile to be double sure. When you run the show command it’s does confirm it’s there in both cases.

It’s now changed and says, “failed no further details” which is even less helpful.

[Justin Sprake]

Hi,

Would you mind sharing the output of the below command:

Device# show call-home profile all

[jamy66]

Hi guys

I have the same issue any solution for this.

i can ping tools.cisco.com from the switch 

and the URL is mentioned in the profile.

any solution ?

[rajatmathur]

Not sure if I see the resolution in this post. Here is what resolved it for me.

As per your output the transport type is set to Smart.

If you are using Call-home to register, change transport type to call-home,

Transport:
Type: Smart
URL: <empty>

(config)#license smart transport callhome

[DWAM]

Hello, you can use license smart transport smart but don't forget the command license smart url default.

Best regards.