cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
500
Views
0
Helpful
1
Replies

CCOID linked to wrong company

JSM92
Beginner
Beginner

We have a customer DA whose CCOID is linked to their old parent company.  The company split into two separate entities a few years ago.  When we assisted in registering him for SNTC, the old parent was only choice.  We have successfully moved all contracted items to new parent name and site ID's, but in doing so, he lost access to the portal.  Do we need to have him create a new ID or is it possible to have it moved to new parent? 

1 Reply 1

Suchita Shewale
Cisco Employee
Cisco Employee

Hi There,

 

Can you please share the customer CCO ID and old/new company details for our review?

 

Regards,

Suchita

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers