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CONFIGURING PARTNER / CUSTOMER PORTAL SNTC

Edu
Level 1
Level 1

Hello everyone,

I am new to SNTC deploy and would like to take some questions.

I am a partner and I want to configure the portal for my client, but the cco cisco of the customer does not have any associated contract, would this be a problem?

And my cco is not part of the client's company

How should you proceed in this case?

The intention would be for me as a partner and the client to do the portal management.

Awaiting return

1 Accepted Solution

Accepted Solutions

Hi,

Also please look at the Partner Resource Library. In the bottom right there are a number of resource that focus on Partner and Customer Portal on-boarding.

Regards, Tim

library link : https://supportforums.cisco.com/community/11933811/smart-net-total-care-partner-resource-library

View solution in original post

4 Replies 4

Palani Mohan
Cisco Employee
Cisco Employee

Prerequisites for Self-Service Registration:

  • Valid Cisco.com User Id
  • Business email
  • Active contract (with Serial#) associated with the Cisco.com user Id

Please start here:

https://supportforums.cisco.com/blog/12600946/self-service-onboarding-register-get-access-smart-net-total-care-portal

Kind regards ... Palani

Hi,

Also please look at the Partner Resource Library. In the bottom right there are a number of resource that focus on Partner and Customer Portal on-boarding.

Regards, Tim

library link : https://supportforums.cisco.com/community/11933811/smart-net-total-care-partner-resource-library

Thanks Palani Mohan.

Edu
Level 1
Level 1

Thank's for your help