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CSPC 2.7 Collector Error

mgiardina
Level 1
Level 1

I have upgraded from 2.6.1 to 2.7.1.  Whenever I go to the Software Updates tab, I get the following error.  See screenshot.  I have restarted the server a number of times and it still doesn't work.

1 Accepted Solution

Accepted Solutions

CC Cisco
Cisco Employee
Cisco Employee

Hello,

To better troubleshoot your issue, could you please share the following log files:

/opt/LCM/logs/apply

/opt/LCM/logs/install

From the command line?

In addition, 2.7.1 is the latest available version so at this point you should be up to date.

Regards,

Cesar

View solution in original post

1 Reply 1

CC Cisco
Cisco Employee
Cisco Employee

Hello,

To better troubleshoot your issue, could you please share the following log files:

/opt/LCM/logs/apply

/opt/LCM/logs/install

From the command line?

In addition, 2.7.1 is the latest available version so at this point you should be up to date.

Regards,

Cesar