CSPC 2.7 user admin locked for x intents

[Jesus Leonell Cruz Contreras]

Dears,

I'm install CSPC 2.7 ISO on Hyper-V.  at finish installation deploy certified and web browser access.

But CLI access don´t newly. the user account "admin" is locked. I wait 30 minutes however don´t access CLI.

I need access CLI to test connectivity Cisco Backend.

Please help!

best regards

[Cheri Fairbrother]

Hello Jesus,

With the new CSPC 2.7 image, if up to 3 failed login attempts have occurred back to back, it will temporarily lock the account for 30 minutes.  Can you please try and see if you're able to login after a 30 minute period?

If you haven't changed password, following should work.

admin
Adm!23min

Please let us know if you need further assistance. If the above works, we would appreciate you marking this reply as Helpful.

Cheers,
Cheri

[Jesus Leonell Cruz Contreras]

thanks for help you!

Best regards

Jesus

[baws22489]

i changed the admin password after loggin intot he Gui as instructed and had never logged into cli yet. Now 3 days later i cant login in cli or SSH to box using admin password i created. Also tried default as I heard the GUI and CLI are different user accounts. is there anyway to get in or do i ned to rebuild a 3rd time and login into CLI and setup admin account ebfore doing so in the GUI

[Jarrett Pomeroy]

Hello,

The GUI "admin" and CLI "admin" passwords will be different on new CSPC installations.  When logging into the GUI for the first time, you will be prompted to setup a new password on first login.  For CLI, the default password for the "admin" username is "Adm!23min"without any quotes.   After the first login, you will also be prompted to setup your own new password.

Thank you,
Jarrett

[baws22489]

i tried that so many times into the cli and it does not work. I read that sometiems the cli gets corrupted if you dont change that password before the GUI admin password. Anyway i can not login into cli or ssh to the box, should i rebuild or is there another way to get into cli and change that passsword.

[taywelch · Accepted solution]

Hello, 

At this point, it would be faster for you to redeploy a new OVA. Please see the links below for reference:

Quick start guide:

https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-Quick-Start-Guide.pdf

CLI configuration guide:

https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/Configure-CSPC-Appliance-via-CLI.pdf

Thanks Taylor,