CSPC export = success but I don't see the export in "Upload Processing" on SNTC portal

[Steve Rodrigue]

I've run 2 export earlier today, I don't see them being processed on the SNTC portal. Is there an issue with the uploading of DATA at the moment?

[taywelch]

Hey Steve, 

In a private message can you send me the collector ID? You can find the collector ID in the GUI by navigating to Help>view/manage registrations> properties. 

Thanks, 

Taylor 

[Steve Rodrigue]

Private message sent.

[taywelch]

Hi Steve,

SNTC uploading is currently being impacted by bug CSCvk29179. I will be sure to keep you informed when we receive the next updates.

Kind regards,

[Steve Rodrigue]

Thanks for the update.

[Cheri Fairbrother]

Hi Steve,

Thank you for your patience. A hot fix was applied last evening.  Please reissue the upload and allow some time for it to appear in the portal.

Cheers,

Cheri

[Steve Rodrigue]

Ok, I've just started an upload job. I'll check later if it worked.

[Steve Rodrigue]

Upload fails with error 400.

[brawall]

As root, please run the below command and report back if uploads still fail after.

#service cspc restart

Thank you,

Brandon

[Steve Rodrigue · Accepted solution]

The last Export I executed worked fine (I was out of the office when it occured). So we can consider this case "solved".  It auto-magically fixed itself. :D

Thanks for your support.