Which of these do I install? or both? Collector patch to upgrade to CSPC 2.7.4 collector_2.7.4_Build-103.zip 03-MAY-2018 1059.36 MB Network size dependent on Collector image (New Install) Collector-2.7.4-B-36.ova
I attempted to Register my account, by way of adding my cisco account, contract number and serial number. It stated that an email was sent to my Delegated Administrator, but I am the delegated Administrator. I am not sure why I am not able to registe...
Attempting to upgrade my CSPC VM via the admin shell fails. Here is the results of the 'upgrade' command: admin# upgrade Version Description-------------------------------------------------------sp-30.0.4-2-0-lnx64 Collector patch to upgrade to CS...
Hi Everyone, My question is fairly simple actually. My CCO ID is my personal email (as it is tied to my certs and so on). My account was associated to my organization's account, and I had received an email that I was able now to access the portal....
Buenos días, Equipo Por favor su ayuda para validar en el portal SNTC como puedo nuevamente seleccionar el inventario principal y lograr ver todo el inventario del cliente, ya que me muestra deshabilitada la opción, esto ocurre debido a la creación...
Good Afternoon, When I try to upgrade the collector this message appears: What I need to do?
I have tried to create SNTC account for our company, we have a valid contract and SN that belongs to the contract mentioned but we got reject access from a representative after registering in the following link https://www.cisco.com/web/smartservice...
Dear Support Community, I'm trying to upgrade my collector via the GUI. The Software Update tab is telling me that there is an available update. See screenshot below. When I do click on 'Upgrade now', nothings happens. The Upgrade manual says that...
Hi, I already created a new inventory to generate a new certificate called Collector. teste but when i went to option File Import, the new invenotry name do not appear? Can someone plz help .
Hi There, We have a customer whose CCO ID is associated with there contract numbers but continues to receive the attached error message when he attempts to download software to these devices.
The person that is a our delegated administrator has left our organization. How do I get myself nominated as delegated administrator? Thanks!
I am currently the delegated admin for our total care account and no longer have the ability to administer users. No admin abilities present. Nothing changed on our end. Listed as an active DA.
Hello, There is only one DA assigned to this account, we were in the process of adding additional DA's but only DA was terminated from the company. Mar*** is the current DA listed on this account and he is no longer with the company. Please desig...
I used the CLI's Admin shell to upgrade to 2.7.4 by downloading the software and then applying the newest package. I did it this way instead of the GUI because I have had issues with upgrading in the GUI getting stuck in the Downloading or Apply in ...
Hi Team We need your help to delete a Entity from SNTC Portal, the cosumer have acces to a Portal but all the process was with other partner and other Delegate Administrator, so now they want to create all new with a different contract number, part...
