Hi Smart Net Total Care community,
CSPC keeps failing to upload the transport file at present.
We have verified access from the CSPC server to all of the following:
72.163.7.113
72.163.4.161
72.163.7.60
173.37.144.208
concscoweb-prd.cisco.com
cisco.com
dl.cisco.com
sso.cisco.com
I am also trying to upload from a test collector (a separate CSPC collector; SNTC account and entitlement file, different public IP address), this is hanging at 80% upload and has been taking in excess of 20-minutes.
Is there a problem with the SNTC service right now?