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CSPC Fails Upload to SNTC

m.back@aap3.com
Beginner
Beginner

Hi Smart Net Total Care community,

CSPC keeps failing to upload the transport file at present.

We have verified access from the CSPC server to all of the following: 

72.163.7.113
72.163.4.161
72.163.7.60
173.37.144.208
concscoweb-prd.cisco.com
cisco.com
dl.cisco.com
sso.cisco.com


I am also trying to upload from a test collector (a separate CSPC collector; SNTC account and entitlement file, different public IP address), this is hanging at 80% upload and has been taking in excess of 20-minutes. 

Is there a problem with the SNTC service right now?