CSPC Inventory Upload Fails with error 404

[sarahaknight]

Running version 2.8.1.4, currently having an issue where the CSPC is failing to upload device inventory to the SNTC. Receiving the following error:

"A connectivity exception occured while processing the request. The Exception is :: HTTPs TransportMode has Failed 404:Not Found"

I can see that connectivity over 443 is not blocked to https://concsoweb-prd.cisco.com and this has just recently stopped working. Verified NTP synchronization on the CSPC is working and forced timesync to the local NTP server on-site.

[jofrumki]

Hello,

Can you login to the CLI as collectorlogin, su to root and run the following command and share the output please;

cat /opt/ConcsoTgw/tail-end-gateway-decoupled/conf/csof_config.xml

Thank you

[sarahaknight · Accepted solution]

Since posting this, a new version has come out (2.8.1.5) and so the CSPC was upgraded and this issue resolved itself, seemingly because of the upgrade. 

[sarahaknight]

Since posting this, a new version has come out (2.8.1.5) and so the CSPC was upgraded and this issue resolved itself, seemingly because of the upgrade.