02-05-2020 10:42 AM
Hi everyone, I have a customer that no longer has their former DA present within the company. They're unsure of who it was, but they have access as a user still, but need CSAM Access in order to sort things out.
I have the necessary information for this and would like assistance in transferring DA rights from the former DA to the new DA. Thank you.
Solved! Go to Solution.
02-07-2020 07:32 AM
Hey Smartnet,
The CCO you have provided is now a DA for the company. They can now add/remove users and provide necessary access roles.
Thanks,
Justin
02-05-2020 12:20 PM
Hey Smartnet,
Please private message me the CCO ID of the user who has access to SNTC currently. Also provide the customer company name.
Thanks,
Justin
02-07-2020 06:25 AM
Sent a message.
02-07-2020 07:32 AM
Hey Smartnet,
The CCO you have provided is now a DA for the company. They can now add/remove users and provide necessary access roles.
Thanks,
Justin
02-07-2020 01:34 PM
Thank you!
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