03-18-2020 06:19 AM
I have a dicussion opened with Jarret Pomeroy from Cisco, where originally ask for add my user´s company (partner company) as CBR ADMIN for customer beacuse originally Delegated Admin could not.
Jarret is not responding, so I am asking help here.
Due to Cisco confusion, they removed Delegated Admin user and added as CBR Admin as result Delegated Admin has access denied to CSAM PORTAL.
I would like to ask your help in order to fix this.
Thanks.
Luciano.
03-18-2020 06:46 PM
Hi,
Let me assist you on this one.
Could you please update me in private message on below information?
DA CCOID that was removed:
Customer company name:
CBR user CCOID that you want to add to customer company:
Partner company name:
Contract between customer and partner:
Thanks,
Supriya
05-12-2020 10:53 AM
HI,
I have updated you via private message. Please do update me if you have any question.
Please reach out to account team for related update.
Thanks,
Supriya
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