Hey, i'm trying to create a quote for CUWP Cloud for our partner organization but i'm required to fill in our CISCO Account Manager's email ID. I tried the CAM Locator and i'm not getting anything out of it. How else can i find out who our Account Ma...
I am trying to buy a Smartnet contract from CDW for an ASA 5506-X. The CDW rep said the contract was rejected because of "inactive base status Terminated -scrapped cannot be processed." Anyone ever hear this issue? The CDW rep was useless. Called TAC...
Hi there, We help our customer through the SNTC portal registration process, he received the verification e-mail and accepted the agreement. But when accepted we received the attached message, unfortunately we have not received any contact by Cisco A...
Hello,We already did some successful upload recently to the sntc portal but the serial numbers are not appearing on the portal and when we download an inventory excel report, also, the serial number do not show up. Regards,
I have a dicussion opened with Jarret Pomeroy from Cisco, where originally ask for add my user´s company (partner company) as CBR ADMIN for customer beacuse originally Delegated Admin could not. Jarret is not responding, so I am asking help here. Du...
Hi CiscoOne of our customers has given us access to their SNTC portal.When logging in to services.cisco.com the page is blank for 10 seconds and then redirected to another page. I receive this message "You do not currently have access to Smart Servic...
A customer wanted to change the DA to the SNTC portal. They were able to log in to the portal with the old DA account and assign access to their other ID as customer administrator. However, when they log into the SNTC portal, they only see a blank pa...
Hello, I need to give access to other Cisco accounts to download software for which we are contracted. However, when trying to access CSAM to add those accounts I am prompted with "You are not authorized to access this resource". I am currently logge...
Hello,I'm running CSPC version:2.8.1.4, Im able to collect all devices information using SNMPv2/v3 except for UCS servers, Its already discovered and managed on CSPC, but the serial number does not show up from CSPC for all UCS servers. (C220 & C240)...
We have the CSPC Application/platform running for our infrastructure. In working in there today, I see that there is an update that is available to update the unit from 2.8.1.4 to version 2.8.1.6. When I click the upgrade button, it comes back with a...
Hi all:We are trying to download a qcow2 or OVA file for CSPC but we only see the .zip installation pack on the download center, can anyone tell me if we have that option for run the cspc in KVM applaiance?Sanapshot attached.Thanks in advance
