11-17-2023 11:54 AM
How can we update Delegated Admin for our companies for SNTC portal ?
11-21-2023 07:25 AM
Hello.
When you say update the DA, do you mean to add or remove a DA?
To nominate a Delegated Administrator, you may refer to this guide: https://community.cisco.com/legacyfs/online/csam_online_help_guide_0.pdf
Please let me know if that works.
11-22-2023 07:01 AM
Hello,
We want to add DA and It's my understanding that we can remove any unauthorized users on our own.
11-22-2023 12:06 PM
Hello miralpatel91!
The guide facunama provided (csam_online_help_guide_0.pdf (cisco.com)) is the proper guide to use when you want to assign a new role including the DA role (Page 51).
Let me know if it works.
Best Regards.
11-22-2023 12:14 PM - edited 11-22-2023 12:15 PM
Problem is that we don't know who is DA and even if we have DA then that person might not be with the company. https://www.cisco.com/web/smartservices/sntc.html portal is giving "Sorry, we have encountered a technical error" error when I try to register myself for DA.
11-27-2023 09:04 AM
Hello!
I requested more info in the private messages, please check.
best regards
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