07-17-2018 11:11 AM - edited 03-12-2019 07:53 AM
I'm trying to install a Trial of CSPC with my CCO but it gives me this error when I set up "Register the collector without registering with any service (trial)" and my acount, so I can not move forward. please your support to resolve that.
07-17-2018 11:36 AM
07-17-2018 11:59 AM
We do not have a proxy for this service, the computer has its DNS properly configured and it has internet access.
Build name: Collection Platform Software 2.7.4
Version: sp-30.0.4-4-0-0-lnx64
07-18-2018 05:49 AM
07-18-2018 07:26 AM
07-18-2018 08:07 AM - edited 07-18-2018 12:23 PM
Hello
I have an answer from the indicated ip
admin# ping 72.163.7.113
PING 72.163.7.113 (72.163.7.113) 56(84) bytes of data.
64 bytes from 72.163.7.113: icmp_seq=1 ttl=234 time=102 ms
64 bytes from 72.163.7.113: icmp_seq=2 ttl=234 time=95.0 ms
64 bytes from 72.163.7.113: icmp_seq=3 ttl=234 time=89.3 ms
64 bytes from 72.163.7.113: icmp_seq=4 ttl=234 time=97.4 ms
64 bytes from 72.163.7.113: icmp_seq=5 ttl=234 time=95.4 ms
--- 72.163.7.113 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4101ms
rtt min/avg/max/mdev = 89.351/95.866/102.044/4.118 ms
admin#
and by name
PING concsoweb-prd.cisco.com (72.163.7.113) 56(84) bytes of data.
64 bytes from concsoweb-prd.cisco.com (72.163.7.113): icmp_seq=1 ttl=234 time=89.9 ms
64 bytes from concsoweb-prd.cisco.com (72.163.7.113): icmp_seq=2 ttl=234 time=89.3 ms
64 bytes from concsoweb-prd.cisco.com (72.163.7.113): icmp_seq=3 ttl=234 time=109 ms
64 bytes from concsoweb-prd.cisco.com (72.163.7.113): icmp_seq=4 ttl=234 time=89.9 ms
64 bytes from concsoweb-prd.cisco.com (72.163.7.113): icmp_seq=5 ttl=234 time=89.2 ms
--- concsoweb-prd.cisco.com ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4094ms
rtt min/avg/max/mdev = 89.218/93.683/109.960/8.144 ms
When I am setting up a trial, should I be registered in the STNC portal with a valid contract?
07-26-2018 06:52 AM
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