Java error - modifying scheduled data collection profile

[Jarrod DeMotts]

Hello community!

I am a new SNTC user and trying to upload data from my CSP collector to the smartservices portal.  I am getting a java error on two different computers with two different versions of java (7u40, 8u71).  Anybody seen this and know of a fix?  My CSP is v 2.5. 

I get the following error when I attempt to save changes to the default collection profile (schedule).

Please let me know if you need any other details and thank you for your time.

[Lynden Price · Accepted solution]

Hi Jarrod,

SSH into the collector and run the command "sudo service cspc restart" then log back in and try again. Looks like the service might be hung.

Thanks,

Lynden

[Jarrod DeMotts]

Thanks Price, trying that now.

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[root@xxxxxxx ~]# sudo service cspc restart
Stopping tomcat:
Stopped tomcat:
Stopping Common Services Platform Collector:
Shutting down Base Collector.
waiting for add-ons to shutdown..................
Shutting down MySQL.. [ OK ]
Stopping CSPC Helper Servers:

nohup: ignoring input and appending output to `nohup.out'
Starting Common Services Platform Collector:
Starting MySQL... [ OK ]
Starting CSPC Helper Servers:

Starting Base Collector and add-ons
Starting CSPC server with Java memory as 2200
nohup: ignoring input and appending output to `nohup.out'
Starting tomcat:
Started tomcat:
Started tomcat service
[root@xxxxxxx ~]#

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[Jarrod DeMotts]

Ok, that seemed to do it, no more java error.

Can you describe what that service covers that you had me restart?