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No invintory in Smart Net portal

russelp73
Level 1
Level 1

I do not see any of my inventory in the Smart Net portal. I have my collector up and running it has successfully collected from the 4 test devices I setup via SNMP. I manually ran the SNTC_UP profile over 12 hours ago. It reported success. However all inventory still shows 0 inside of the portal. Do you have any suggestions on how to troubleshoot this?

12 Replies 12

Lynden Price
Cisco Employee
Cisco Employee

You'll need to run the inventory first. Go to Management > Run Data Collection Profile and run the profile and then run your upload profile once that is finished.

-Lynden