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500
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5
Helpful
2
Replies

Portal Access Issue

rdessert
Level 1
Level 1

Hello,

I registered for the portal and was granted access by my customer administrator.  I received the e-mails stating my access was granted and I'm good to go.  When I access https://services.cisco.com it brings me to the login page, I login and it redirects me back to the login page.  I'm apparently stuck in loop.  The portal will actually flash in the background for a second before I am once again redirected.  Please help!

1 Accepted Solution

Accepted Solutions

Jarrett Pomeroy
Cisco Employee
Cisco Employee

Hello ,

I found that an issue may have occurred while your account was being set up for access.  I have corrected the issue and you should be able to access the Portal successfully.

Can you please try and let me know if there are any other issues?

Thank you,

Jarrett

View solution in original post

2 Replies 2

Jarrett Pomeroy
Cisco Employee
Cisco Employee

Hello ,

I found that an issue may have occurred while your account was being set up for access.  I have corrected the issue and you should be able to access the Portal successfully.

Can you please try and let me know if there are any other issues?

Thank you,

Jarrett

rdessert
Level 1
Level 1

You fixed it, I'm in!

Thanks!