05-26-2016 01:52 PM
I have a small test inventory of three devices which I am able to access and view all information and reports except, that is, when I click on the menu item labled "All Equipment" I receive an error that says to contact support, but if one does not have a service contract, then contacting support will reap no benefit. I am resigned to post my issue here instead with the attached screenshot of the error message. Please help
05-26-2016 06:45 PM
Hello D Kendtz,
This is likely a browser caching issue. I have seen it occur primarily in Chrome. Please clear your cache and re-launch your browser. If you still get the error please update this post and we will investigate further.
Thanks!
05-27-2016 08:07 AM
I did not clear my browser cache, and I do not use Chrome at all. However when I checked this morning it did pull up without error. I believe this may be related to the processing time for each upload.
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