"It appears that you already have access to Smart Net Total Care Portal. You will be redirected in 10 secs"

[jber]

Hi,

Trying to get assistance this way as it seems it has solved similar issues for other people in the past. 

1. I try to login (https://www.cisco.com/web/smartservices/sntc.html)

2. I get redirected to https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo

3. If i click Register it says I already have an account and will be redirected to Smart Net Total Care Portal.

Catch 22. Any idéas would be appreciated :-)

Kind regards,

Jonas

[Suchita Shewale · Accepted solution]

Hi There,

Can you please retry accessing the portal now and let me know if you still get redirected to registration/promo page?

Regards

[jber]

Worked beautifully - can you inform what was wrong/stuck? Here or in a PM?

Regards,

Jonsa

[thomasbishop]

@Suchita Shewale , what was done to fix this. I'm having the same issue.