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"It appears that you already have access to Smart Net Total Care Portal. You will be redirected in 10 secs"

jber
Beginner
Beginner

Hi,

Trying to get assistance this way as it seems it has solved similar issues for other people in the past. 

1. I try to login (https://www.cisco.com/web/smartservices/sntc.html)

2. I get redirected to https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo

3. If i click Register it says I already have an account and will be redirected to Smart Net Total Care Portal.

 

Catch 22. Any idéas would be appreciated :-)

 

Kind regards,

Jonas

1 Accepted Solution

Accepted Solutions

Suchita Shewale
Cisco Employee
Cisco Employee

Hi There,

 

Can you please retry accessing the portal now and let me know if you still get redirected to registration/promo page?

 

Regards

View solution in original post

3 Replies 3

Suchita Shewale
Cisco Employee
Cisco Employee

Hi There,

 

Can you please retry accessing the portal now and let me know if you still get redirected to registration/promo page?

 

Regards

Worked beautifully - can you inform what was wrong/stuck? Here or in a PM?

 

Regards,

Jonsa

thomasbishop
Beginner
Beginner

@Suchita Shewale , what was done to fix this. I'm having the same issue. 

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