Re: SNTC admin issue

TeamIBOS70148 · ‎02-03-2022

I have a user who was granted access via CSAM but a week later still cannot access the SNTC portal. Will share details in PM.

gausing5 · ‎02-03-2022

Hi,

Could you please PM the name of the account along with the Contract number and CCOID of the mentioned user?

Regards.

Gaurav Singh

gausing5 · ‎02-04-2022

Hi,

We have performed a manual sync for your account.

The mentioned user is active on SNTC portal.

Could you please check and again and let us know they are able to access the portal or not.

Regards,

Gaurav Singh