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SNTC admin issue

TeamIBOS70148
Level 1
Level 1

‎02-03-2022 12:49 PM

I have a user who was granted access via CSAM but a week later still cannot access the SNTC portal.  Will share details in PM.

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2 Replies 2

gausing5
Cisco Employee
Cisco Employee

‎02-03-2022 12:58 PM

Hi,

 

Could you please PM the name of the account along with the Contract number and  CCOID of the mentioned user?

 

Regards.

Gaurav Singh

0 Helpful

gausing5
Cisco Employee
Cisco Employee
In response to gausing5

‎02-04-2022 07:25 AM

Hi,

 

We have performed a manual sync for your account.

The mentioned user is active on SNTC portal.

Could you please check and again and let us know they are able to access the portal or not.

 

Regards,

Gaurav Singh

0 Helpful
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