Smart Net Total Care Portal and Collector Discussions

Hi I would like to register to SNTC Portal, would you advise how to do that? And let me know what I should do. Thanks.

We updated our collector servers to version 2.10.0 as per the recommendation to go back to this version due to the CentOS back level in January of this year and patched to 2.10.0.1 at the same time. We are now attempting to go to 2.10.0.3 and as part...

Good afternoon I bought equipment with an unauthorized reseller by Cisco, now I want to buy the smartnet for these devices but Cisco is asking me for the "number instance". The equipment shows me two "number instance", how can I identify which is the...

Hi Team, Looking for some help, when trying to setup a remote Backup I get the error pty_allocate(nonfatel): posix_openpt(): No Such Device. Has anyone come across this issue? From my Airgap I can reach the FMC GUI so network Connectivity is not the ...

Our UCS servers running Call Manager are being discovered and managed by CSPC but they are not showing up in the Portal.  CSCP is also not collecting the serial number.  I am running the latest 2.10.0.3 version of CSPC

Hi,Attempting to register with SNTC I'm met with the 'Oops! Something went wrong...' error page, we are unable to process your registration request at this time. Kindly retry later. Sorry for the inconvenience.  thanks.

Hi,I am having issues accessing the SNTC portal. Whenever I try to access the Smart Net portal it says "You do not have access to Smart Services Connection". When I try to register again it says "You already have access to Smart Net Total Care Portal...

Example: Following GET URL: https://api.cisco.com/bug/v2.0/bugs/products/product_id/N9K-C9332C?Severity=3 Returns a filtered list (compared to no filter) BUT the severity level of the bugs are varied NOT just level 3 Documentation suggests that this ...

Hi  I cannot register to SNTC Portal,   Could you please let me know where I can send my info?   Party ID:CCOIDContract Number:Company Name:

Smart Net Total Care access to extract excel report list

CSPC collector has been running fine for months now, patched to latest version of 2.10.0.3 on the 22nd of June.   However I've noticed that the weekly collections have all of a sudden dropped hundreds of items, basically anything that was inside our ...