hi, I'm wondering if it is possible to see the DCN license information for all the catalyst switches in the SNTC tool?I can see all the sntc support contracts and warranty info for each device but no information on the DCN license. Regards,Pawel Kost...
Forum Posts
I now get "No available roles to assign to users" when trying to add any role to any users. https://cdceb.cloudapps.cisco.com/csam/
Hi Team,I am looking for some help, At the moment I have been asked to deploy the CSPC to one of our customer's Environments. Our Customer has ESXi and Nutanix, with Nutanix we tried the Cisco CSPC ISO, but this did not work error was A Start-Job is ...
I have a CSPC collector, version 2.9.x. It will not accept logins. When I try to login via HTTPS and enter in the admin ID and PW it shows "Connecting to CSPC server" and the cursor spins - and never stops spinning. When I try to log in via SSH an...
I am trying to register a new Smart Net Total Care, I have installed the CSPC v2.10 collector, and I need to register this new portal. The serial and contract number have already been added, when I proceed with the creation, this error appears: "Oops...
Resolved! CBRAdmin acess failed
Hi there, The customer assigned CBRAdmin User access to my company two days ago and I'm still not able to access his portal. I need help, please. Kind Regards
When I attempt to register for the Smartnet Total Care I receive an error message oops something went wrong try again later. I have tried for a over a week now but the error persists. Any Advice?
I got error when trying to login to cert support: https://certsupport.cisco.com/s/?language=en_US
The serial numbers for Cisco ASR 920 and Cisco ASR1001 devices are not being displayed on SNTC.The Cisco NCS routers are also not showing up in SNTC. Both information is being displayed and collected in the CSPC(Cisco CSP Collector 2.9) .Can you help...
Hi, In SNTC Portal: Actions/Schedule Report says: Request Entity Too LargeThe requested resource does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.
Can someone please provide information about the Service Program 'AS CORE' value in our Smart Net portal reports. The other values in the column are Smartnet & Cisco Solution Support Services, which make sense. Maybe the base service offered with the...
Hi Cisco Team, One of our customer has Cisco Smart Collector, when we logged in it was looking for a new Cert, we downloaded this from Services.cisco.com but when we go to upload we get the below error. Any TAC guys came accross this before.CSPC ...
Hi,The upload from our collector is stuck on a "Received" status on the SNTC portal. Can you advise please? Thank you.
Our Cisco AP's AIR-AP 1210/1230 series are managed by the CSPC collector but they are not showing up in the SNTC portal. These AP's are in stand alone mode. Other AP's of these models that use a WLC are shown in SNTC, but not the stand alone. IS ther...
Hi, Attempting to register with SNTC I'm met with the 'Oops! Something went wrong...' error page, despite trying different service agreements/serial numbers. Looking at other posts I suspect this may need some intervention behind the scenes, but I'm ...
