SNTC - can't receive email alerts

[matt.soper]

The collector fields are grayed out and won't give me the option to select receive alerts under the "My Notifications" "System Messages" section.

[Suchita Shewale]

Hi There,

There is a bug in the system due to which My Notifications tab throws the error if the user CCO ID contains a dot  "." .

This issue is further getting addressed through bug CSCvh55219

As you are Customer Admin, you can set up the notifications from under "Company Notification" tab.

Please give this a try and let me know if there are any issues.

Regards,

Suchita

[Cheri Fairbrother]

Hi Matt,

The issue was noted as addressed in the latest release (SNTC 4.3).  Notifications can now be set as expected in the portal.

Cheers,
Cheri