SNTC login issues

[DWaters716]

I received an email saying I had been granted access to SNTC.  However, when I try to log in I get 'not registered'.  I click on register and it says you are already registered, redirecting. Please help!

[agkher]

Hi Dwaters,

My name is Agrim Kher and I will be helping you out with this request.

Please share the following details-

Company Name-

Party ID-

CCO ID-

Contract Number-

Thanks,

Agrim

[DWaters716]

Sent in direct message

[agkher · Accepted solution]

Hi David,

Please let me know if you can now access the SNTC portal.
If not, please share the screenshot of the error you are recieving.

Thanks,

Agrim

[DWaters716]

Yes, I can access it now thanks!

[agkher]

Hi David,

Thanks for the confirmation. 
Sharing the summary of the case-

Customer was not able to access the SNTC portal

Cross verified the details

Pushed the user manually on the backend

Customer can now access the SNTC portal

Thanks,

Agrim