We have 2 SNTC portal, We need to delete one. Since whenever we tried to login it always goes to old SNTC portal. Kindly help to delete the old SNTC portal.
Forum Posts
When reading the "CSPC 2.10 Migration Guide October 21" ; among other things it states:- Make sure CSPC 2.8.1.8/2.9/2.9.1- Following settings are migrated form CSPC 2.8.1.8,2.9 and 2.9.1 I would like to double check if CSPC running 2.8.1.9 is also el...
Resolved! SNTC portal access not working?
Hey guys, I was granted a few different roles for access to my organizations SNTC portal, however when I try to login it says "You do not currently have access to Smart Services Connection." The roles I was granted are "Customer Administration" for ...
Resolved! Upload to SNTC Not being processed
Hi All, we have deployed the CSPC 2.10 collector and this is running (aware of some people having issues and the bug CSCwa06086 for this version). We are slowly adding devices to the collector and then periodically uploading the result to SNTC.We ha...
Hi,I never received the email send when I tried to register to the SNTC portal (https://www.cisco.com/web/smartservices/sntc.html).I cheked my SPAM folder too, and ask for the email to be resend, but it never arrived.Did someone already see this prob...
This doesn't seem accurate. CSPC version 2.10 is stated as running CentOS 7 but 2.9 is running CentOS 8. Is this backwards?
Hello SNTC Collector does not upload information to portal. Using a csv file was successful.Smart Net Total Care Portal and Collector DiscussionsCan somebody help please? Thank you Marcos
Hi, am not able to receive the email to register in smartnet Please advise,
I used to be able to access SNTC with my Cisco user until about a month ago. Now i only get redirected to this site when i sign in to services.cisco.com: https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo The message i get is "You do...
My cco cannot be associated as CBR admin. CAn you please verify? cco: mnkojimaparty id: 40109680 company: SANTOS BRASIL SA
Hello my customer does not receive the verification link when trying to register for SNTC portal. Thank you Marcos
Resolved! Unable to login to SNTC Portal
My company's DA has assigned me Customer Administrator access in CSAM, but I'm unable to login to SNTC Portal. I can log in to CSAM just fine, but trying to login to Portal keeps throwing me to the register/contact DA.
I was recently given permissions to access the SNTC portal as a Customer User. I received an email saying access was granted and that It can take up to 24 hours for the SNTC portal to recognize the new role assignment. It has now been >24 hours. and ...
Hello I am trying to confgure the DA for a customer, but I am requested the party ID. How do I get this party id? Thank you Marcos
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