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SNTC Portal Access

petey1984
Level 1
Level 1

Hi,

 

I am trying to access Cisco Services Access Managment page, however I see the following error:

 

"You are not authorized to access this resource"

 

Regards,

Peter

5 Replies 5

Adrian1978
Level 1
Level 1

I have the same problem.

I had got a mail "Order Completion Notification...." from Cisco, with a link "Download Order Completion Report" an when i try to follow this link i get the same error "You are not authorized to access this resource".

 

I´m the company administrator, so i think i have the permission. What do i wrong ?

 

Kind Regards,

 

Adrian

Hello,
Can you please provide the URL you have? I do not believe it's related to CSAM/SNTC.
Thank you,
Jarrett

Hello Jarrett,

 

this is the URL i had got Download Order Completion Report

 

Thanks

 

Adrian

Hello Adrian,
Thanks for your URL - I can see this is now related to CSCC and not CSAM/SNTC.
You may wish to open a case with the CSCC team regarding your issue on the My Cisco Workspace page here -> https://www.cisco.com/cisco/psn/web/workspace
Thank you,
Jarrett

Jarrett Pomeroy
Cisco Employee
Cisco Employee
Hello Peter,

You currently do not have any roles assigned within the CSAM Portal. Your DA will need to assign either CustomerAdmin or CustomerUser SNTC roles so that you may access the SNTC Portal a https://services.cisco.com/.

If you wish to view the CSAM Portal, your DA can grant you additional Admin (DA, Role Administrator) type roles. These are separate from SNTC.

Thank you,
Jarrett
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