Solved: Re: Successful Collector Upload - No SNTC Portal Data

George D · ‎11-10-2017

opened a support case -- 683423907

not seeing any data. updata today to 2.7.2.5

no luck still

Jarrett Pomeroy · ‎11-10-2017

Hello George,

I was able to see your uploads have reached the Portal successfully and were processed. Can you please show me a screenshot of what you are seeing on the Portal?

Can you please also check if you have selected the new Inventory Name for the Upload? You can edit and select this option by selecting the pencil icon in the top left corner of the portal. Please verify if the new inventory name is also selected.

Thank you,

Jarrett

View solution in original post

Jarrett Pomeroy · ‎11-10-2017

Hello George,

I was able to see your uploads have reached the Portal successfully and were processed. Can you please show me a screenshot of what you are seeing on the Portal?

Can you please also check if you have selected the new Inventory Name for the Upload? You can edit and select this option by selecting the pencil icon in the top left corner of the portal. Please verify if the new inventory name is also selected.

Thank you,

Jarrett

George D · ‎11-10-2017

thanks, the new inventory was not selected by default and was stuck on a test one i tried with a manual file upload a while ago.

Jarrett Pomeroy · ‎11-10-2017

Hey George,

Glad to hear it's working!

Thank you,

Jarrett