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UCS-data visibility for SNTC-portal

Maria Antonova
Cisco Employee
Cisco Employee

Hi Team, As i know SNTC-portal doesn't see the information about call manager. Does portal see info about UCS-equipment?

 

Thanks!

M

1 Reply 1

Justin Sprake
Cisco Employee
Cisco Employee

Hi Maria,

 

The Smartnet Total Care portal does report on Call-manager as well as other UCS equipment. 

 

From the perspective of the CSPC appliance, CUCM phones will not be individually represented, however, this level of reporting is expected at the SNTC Portal level.

 

You should expect to see reporting details at the Chassis, blade, and component level provided the CSPC appliance has successfully inventoried the respective Chassis.

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