Hi: I implemented CSCP, and i see alerts, summary of devices, but i can´t see the contract of devices for know if expires. thanks. Best Regards.
Forum Posts
Pulling a custom inventory report for a customer and it's showing 2 collection dates, one in June and then the latest one. I have the report preferences set to only show latest, not comprehensive. I do not believe I've even see this before with any...
CSPC 2.8 in-product help and its manual do not state the full path for the seed files. From my investigation, it seems these files should be placed at /opt/cisco/ss/adminshell/applications/CSPC/data However, when i try to access this directory th...
In the alerts tab, I can not change any of the conditions of the alerts status (when i select Actions tab - "Select a Row" or "Select 2 or more rows to", I can not select anything inside them). i need help with this problem, thanks
I have a customer who needs assistance with the following 2 queries. Query for serial number to instance ID mapping. And then to leverage the SN2Info API once the instance ID is known Can someone help? Thanks, David
Having same issue as https://community.cisco.com/t5/smart-net-total-care-portal-and/upgrade-to-cspc-2-8-stuck-on-quot-apply-in-progress-quot/m-p/3736801#M9330 but my output from /opt/LCM/tmp # ls -alrthtotal 2.9G-rw-r--r--. 1 casuser casusers 1.9G ...
Hi Experts, So, Managed nodes = Live Nodes + Unreachable Nodes I would like to get more information on Unreachable nodes. What are they ? I did exported all the unreachable nodes and ran a ping sweep on them. Some of them responded to the pin...
Hi: I need know if this wrong is a bug or really not permit a special character I have the last version of CSCP 2.8.0.1 Thanks. Best Regards.
Hello, I discovered the Controller by the virtual IP of the cluster. And then the controller is not showing up in CSPC. for details, the controller is a virtual one, with 2 nodes. I already configure the snmp access. Regards, Julien Dymon
Hi, I have a newly installed CSPC version 2.8 which seems to successfully collect data from a specific /24 subnet. There are 80 devices in this subnet and they've all been detected. When I upload to Smart Net Total Care portal I can see the process...
On any of the newer products, customer is getting a failed return due to not having the right platform definitions. I see that we can either add them from a zip… is there anywhere to download a collection of updated definitions? Or does each device ...
Customer attempting to accept the agreement in CSAM tool and getting this error. Both in FF and IE. Back button doesn't fix, nor does logging out and back in.
Hi Community Is there currently an issue with the https://services.cisco.com/ portal? or is it just me? Everything worked fine on Friday. Regards Chris
Resolved! SNMP for the CSPC VM
Can the actual CSPC appliance have SNMP configured on it for monitoring from a separate NMS software?
Anyone know the status of a fix for the bug where the portal shows duplicate devices and or old devices that may have been RMA'd?
