07-18-2019 01:52 PM
Hi team,
I have an issue to access to Customer SNTC due to I can not see the costumer name on the gobal filters. Last Tuesday I recived a mail from service_access_management_support@cisco.com which said that I had been granted access to Cisco resources as CBR Admin.
Could you please help me to know why I am unable to see my customer collector and how can I validate the access?
Regards.
07-18-2019 03:12 PM
Hello Isai,
Can you retry accessing portal? It should be working now.
Regards,
Suchita
07-19-2019 08:15 AM
Hi,
That was so weird but it is working now, I could think that was an error with syncronization or something like that.
Thanks for the support.
Regards!
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