Resolved! Collector not seen in portal
Hi I have deployed our collector and have discovered devices and uploaded successfully to Cisco, but no information is seen on the portal. Please can someone help?
Forum Posts
Good morning, In this case I need to change the status of active alerts to any other, so that at the end of the solution of any alert, I can change the status to know that it is already solved. But at the moment of changing them from Active to Ignore...
Is it possible to create a chart in the CSPC Portal to show devices discovered over time? It appears as though not all data points can be used to create a chart (or I am just missing it somewhere)Thanks!
Resolved! Upload Processing
I've did discovery and collect data at SNTC application but in the Portal the status about this collect is Received, I did another collect and the latest change to status bypassed. Am I doing something wrong or forgot any step? Thanks.
We have a customer who wants to remove the 3rd party devices from being discovered. We added the list of IP addresses to the "do not manage devices" list, yet they are still showing up. Is there a second step?
Hello. I'm delegated administrator for my company. I want to give access to resources (in particular some reports and PSIRT Alerts) in SNTC database to another person from my company. The person would register new API app too and make calls for the a...
I could not get the CSPC to display its webpage. So I rebooted the applicance in VMware. When it came back up, it will not complete the boot process but dumps out of boot-up into a limited Linux shell that is asking for the root password in order to ...
I created a new VM and redeployed a collector with version 2.8. The old collector was running 2.7. I ran a backup on the old collector, and I when I deployed the new collector I did the restore registration and data from backed up file option during ...
Hi, I'm already registered to the SNTC portal, however I'm still not allowed to access it. My username is EnriqueDavila2098 or my email address is enrique.davila@voseda.com Am I missing something? Or is there a process to open a ticket? Thanks...
Hello, I recently had to add some new UCS B Series Chassis to our CSPC Collector setup, however, despite the correct credentials being added (SNMP v1/v2/v3) and ensuring the SNMP is working correctly (snmpwalk confirms) the CSPC Collector simple stat...
Hi I am trying to migrate the License of our SNTC Server version 2.5 to a new SNTC server version 2.8. Does anyone have any experience with this. I was thinking of generating a new Entitlement and then installing that on the new server. No sure if ...
Resolved! Customer Issues Accessing SNTC Portal.
Hey everyone, I have a customer that's currently having issues accessing the SNTC Portal! They've already gotten administrator rights, they've got their account associated - every time they try to sign-in, they get kicked back to the registration pag...
Hi CSPC folk, I wonder if Collector-2.8.1.2-B-04.iso supported on VMware Player ? After i finished installation this .ISO on VMware Player, There is no CSPC installed, under /opt/ If i missed some steps , or require manual install ?
Hello everyone, I have a customer that currently possesses an SNTC Portal with a former workplace and still has access to it. They do not want access to it because they're trying to make a new SNTC Portal for their new workplace, but cannot do so as ...
I am my company's Company Administrator. I am trying to associate CCO users to my company so that they can access our SNTP portal. But when I log into CSAM all I can get is the Home screen. If I select any link or menu item it simply refreshes the...
