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Unable access to Customer SNTC

AzgadIPNESIME
Level 1
Level 1

Hi team,

 

I have an issue to access to Customer SNTC due to I can not see the costumer name on the gobal filters. Last Tuesday I recived a mail from service_access_management_support@cisco.com which said that I had been granted access to Cisco resources as CBR Admin.

 

Could you please help me to know why I am unable to see my customer collector and how can I validate the access?

 

Regards.

2 Replies 2

Suchita Shewale
Cisco Employee
Cisco Employee

Hello Isai,

 

Can you retry accessing portal? It should be working now.

 

Regards,

Suchita

Hi,

 

That was so weird but it is working now, I could think that was an error with syncronization or something like that.

 

Thanks for the support.

 

Regards!