Being a Delegated Administrator gives you access to the Cisco Service Access Management application, which provides the ability to manage access for multiple portals/applications, for all employees of your company, including yourself. In order to get access to the Smart Services portal, users must get one of the SNTC roles assigned. If the DA needs to access the Smart Services portal, they should assign the SNTC Customer Admin role to themselves. In CSAM, use the "User-Role Assignments > Assign Roles to Users" menu option.
Context-sensitive online help for Cisco Service Access Management is available via the "Help" link in the upper right corner of every page in that application.
