Just a quick question. I have spun up a new VM for a new collector, can I tie it to an existing inventory? Or do I have to create a new inventory for the new VM?
I upload it my SNTC the upload done with start and end processing date, but no result shown in SNTC .
My collector: CSP0009025784Contract: 95670808
CCO: JoseHenriqueSTJ
Screen Below:
We have multiple devices in our environment (Cisco networking and Cisco UCS), which have two different SNMPv2c strings. The networking devices have an include list of 10.*.*.* 172.*.*.* and 192.168.*.*, while the UCS group is host IP-based (e.g. 10....
Suddenly I am unable to gain console access to the CSPC appliance via SSH nor local console. When I log in, credentials for the "admin" account are accepted and then the following is displayed:
#####################################################...
Hello Team!We have a customer that trying to use Smartservices portal with registered Collector as we can see in image attached. The job worked fine with no errors but in portal we can`t see anything in Upload processing. This has been happening sinc...
There is an ask from my customer to come up with a portal/macro that will collect the data from the ODC-offshore DC devices that are not been discovered by the CSPC collector.
The end user would just collect a set of cli like
show module
show inve...
I have Smart-entitled contract (95792139), the contract number is already associated with my Account. But whenever i try to register the devices i want SNTC for, i am getting the following message; " This contract is not active and not associated wit...
Hi,
Is there a way we can find out new device is added when it run discovery ? I need to simply identify new devices added and are they supported by contract and all.
I do not want to compare new inventory and last inventory to get list of new dev...
Hello,
I have a customer who bought some Cisco modular chassis with SmartNet in the past. Over a period of time they upgraded the chassis by buying various modules including newer version of Supervisor engine and power-supplies from non-cisco partner...
Tried several times to get inventory or anything indicating that an upload is in progress in my portal but still seeing nothing.
Attached are screen shots showing what I see in the portal, and also showing that inventory collection and upload were...
Hello,
I have been asked to put my issue on this community.
We have setup Solarwinds NCM connector to collect data on smart net portal. And ut seems we are able to connect from NCM connector to Smartnet and able to see correct number of devices in in...
