09-17-2020 03:11 PM
I have problems getting my team members login to the SNTC portal, as a DA I gave permissions and also assigned roles. However, they still can't access. When they try to request access it tells they already have permissions and redirects to the main page, but when the page is displayed it says "You do not currently have access to SNTC" .
Solved! Go to Solution.
09-18-2020 09:52 AM
Thanks for the details. Your colleagues should now be able to access the SNTC portal as expected.
09-18-2020 07:40 AM
It sounds as though there may be an issue syncing their assigned statuses, if possible, please send the following details to me in a private message:
09-18-2020 08:48 AM
Sent private message with the requested info Justin, thank you for looking into this.
09-18-2020 09:52 AM
Thanks for the details. Your colleagues should now be able to access the SNTC portal as expected.
09-18-2020 10:38 AM
Worked as expected, thank you for your support on this Justin. What was the issue?
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