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Unable to update coverage action on items

oaklanda
Level 1
Level 1

Every time we try to update the coverage details of an item in the portal we receive the error message.

We are still processing your prior bulk update operation. Updates are not allowed until this activity is completed. The activity is0% complete.

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If I check the bulk action status it shows that there is a job that hasn't processed since 12/1/2020

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How can this be canceled so that we can update information?

2 Replies 2

oaklanda
Level 1
Level 1

This is still occurring. This really seems like something stuck on the back end.

Suchita Shewale
Cisco Employee
Cisco Employee

@oaklanda  There is currently a bug CSCvw70334 open that is impacting Specify coverage action feature on Portal.

Please use the bug ID for tracking further updates on the fix.