08-24-2018 11:52 AM
I followed the upgrade manual and ran the 2 scripts (jeos-20.1.2-0.lnx64.zip and jeos-30.0.4-0-lnx64.zip). Neither rebooted the host automatically. I did a manual reboot but the Software Update tab does not appear. I tried this a couple of times without success. Any help appreciated.
08-27-2018 07:33 AM
Hi Jamie,
Please excuse the delay in responding. An expert will reply further today.
Cheers,
Cheri
08-27-2018 06:02 PM
08-27-2018 10:08 AM - edited 08-27-2018 10:09 AM
Dear Customer do you have access to the admin CLI shell as well as collectorlogin/root ?
if so please send me the following output of the following commands
From admin
admin# show version -d
From root ( cannot connect direct from root my connect via collectorlogin and then su to root)
# tail -30 /opt/LCM/logs/install
and
# tail -30 /opt/LCM/logs/apply
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