Upload Failing

[gabrielkloss]

Hello!

We've encountered this error in a client's Collector (image attached). None of the uploads have been successful.

We've checked FW settings and as shown in the image, tried to upload it manually.

We also tried to change the registration to make sure the package wasn't being lost in the way to the backend.

Could someone help us out? Re-deploying the machine is the last option, because the discovery took a couple of months to complete.

Thanks.

[agkher]

Hi Gabriel,

Please DM me the following details-

Company Name-
Party ID-

Appliance ID-

CSPC size-

CSPC version-

Thanks,

[caroline.cudignoto]

Hi 
Follow the requested information: 

Company Name: Via Varejo 
 Party ID: How do I find this information? 

Appliance ID- CSP0009058091

CSPC size- Small

CSPC version- sp-30.3.0-0-0-lnx64

Thanks. 

[agkher]

Hi Caroline,

Please create a new post for the issue and one of the engineers will help you out shortly

Thanks,

Agrim