Upload fails with CSPC 2.7

[Fredrick Willis]

I updated this collector from 2.6 to 2.7. When I was on 2.6 I didn't have any issues uploading to the portal. Once I updated to 2.7 I can no longer upload.

Please advise.

[Supriya Patel]

Hi Fredrick,

Thanks for reaching out to community.

What error are you receiving when trying to upload? Please provide screenshot of it.

Please provide upload profile screenshot.

Setting à manage upload profile à Screenshot of profile

Please provide EC (entitle company name), collection id and inventory using private message as shown below.

https://supportforums.cisco.com/blog/13237466/how-send-private-message-sntc-community

Thanks,

Supriya

[Fredrick Willis]

Supriya,

Please note there hasn't been any changes to the configuration of any profiles since the upgrade. Also, the upload fails upon completion of the collection process as well. 

[Fredrick Willis]

Supriya,

Here are the files you requested in the private message.

[Supriya Patel]

Hi Fredrick,

Can you please verify you configured the timezone and timesync commands from admin shell?

#timezone

#timesync

Thanks,

Supriya

[Fredrick Willis]

Supriya,

Yes, I configured the timezone and timesync correctly. It is showing the current time and date.