Upload processing stuck

[hanxya]

The upload processing has been stuck since June 6th. The collection ID is 1484957043277. Would you please help to delete it at the backend?

[jumin · Accepted solution]

Hey hanxya@edc.ca,

Please see the link below on how to PM proprietary information such as your company and inventory name for the customer instance in question.

https://supportforums.cisco.com/blog/13237466/how-send-private-message-sntc-community

Thanks,

Justin

[hanxya]

In step 4, "search for user's CCO ID, wait for the name to populate and then select from the drop-down". Which CCO ID should I search please?