12-03-2019 02:05 PM
12-03-2019 02:05 PM
12-03-2019 04:34 PM - edited 12-03-2019 04:34 PM
What user on the CLI are you trying to authenticate. Please wait 40 minutes and try the CLI user admin. Reminder that the user admin is not the same as the user admin from GUI. they have different authentications. Let me know if you can connect via admin CLI then
12-03-2019 04:37 PM
I want to login with the GUI user. It does not allow me to enter via SSH.
12-03-2019 05:14 PM - edited 12-03-2019 05:15 PM
Again the GUI user is NOT the same for the CLI they are different authentication, on the creation of the ova it was mandatory to create a passwords for the CLI admin user. even though they have the same name they are not the same. also if you have the correct password for the CLI user wait 40 minutes to try again .
12-06-2019 07:52 AM
for troubleshooting we will need that access via SSH, if you are unable, perhaps a new ova where you can regain the access via ssh will be required
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