I could not get the CSPC to display its webpage. So I rebooted the applicance in VMware. When it came back up, it will not complete the boot process but dumps out of boot-up into a limited Linux shell that is asking for the root password in order to ...
I created a new VM and redeployed a collector with version 2.8. The old collector was running 2.7. I ran a backup on the old collector, and I when I deployed the new collector I did the restore registration and data from backed up file option during ...
Hi, I'm already registered to the SNTC portal, however I'm still not allowed to access it. My username is EnriqueDavila2098 or my email address is enrique.davila@voseda.com Am I missing something? Or is there a process to open a ticket? Thanks...
Hello, I recently had to add some new UCS B Series Chassis to our CSPC Collector setup, however, despite the correct credentials being added (SNMP v1/v2/v3) and ensuring the SNMP is working correctly (snmpwalk confirms) the CSPC Collector simple stat...
Hi I am trying to migrate the License of our SNTC Server version 2.5 to a new SNTC server version 2.8. Does anyone have any experience with this. I was thinking of generating a new Entitlement and then installing that on the new server. No sure if ...
Hey everyone, I have a customer that's currently having issues accessing the SNTC Portal! They've already gotten administrator rights, they've got their account associated - every time they try to sign-in, they get kicked back to the registration pag...
Hi CSPC folk, I wonder if Collector-2.8.1.2-B-04.iso supported on VMware Player ? After i finished installation this .ISO on VMware Player, There is no CSPC installed, under /opt/ If i missed some steps , or require manual install ?
Hello everyone, I have a customer that currently possesses an SNTC Portal with a former workplace and still has access to it. They do not want access to it because they're trying to make a new SNTC Portal for their new workplace, but cannot do so as ...
I am my company's Company Administrator. I am trying to associate CCO users to my company so that they can access our SNTP portal. But when I log into CSAM all I can get is the Home screen. If I select any link or menu item it simply refreshes the...
Hello, I have a problem. We can not enter the compiler because it has not been connected to the database (image is attached) and in turn has been corrected the error published by Cisco Security Services "Vulnerability of the static credential of t...
When I connect to my Smart Net Total Care portal page my name appears in the upper right with 6 icons next to it. When I click on the first one next to my name it provides two choices - "Cisco Profile Manager" and "Cisco Service Access Management". ...
Hello, i am not able to access the SNTC portal despite i have administrator role in CSAM. Could you please confirm?
hi there, I have a CSPC 2.7 (Smart Collector) I like to find out if possible to reset WebUI admin password ? thanks
Hello everyone, I have a customer trying to grant LOA Access to us; they've had CBR Access to us for a few days now and yet we still don't populate in their Portal to grant LOA Access - we've need to complete this before next week and hope we can res...
Hello, I can not change the status of any alerts on the CSPC portal. I enclose the error that throws me Thank you
