Following up on a previous post - I have a customer that has deployed the CSPC and entered in their discovery criteria and credentials. We have scheduled a collection in the collection profile and the collector has successfully uploaded to the portal but it seems it just sent the discovery file and that the collection did not run.
I checked the collector settings and checked a few things already:
The collection profile was scheduled and did run. "Run Discovery before Collection" and "DAV" were checked.
I checked the devices that were discovered and found in the physical MIB that there was a serial number for those devices
I checked "duplicate serial numbers" in the discovery settings (I know that is not related to the collection profile but just in case...)
Community strings (RO) seem to be correct.
There are no serial numbers showing in Cisco Services Connection as of this morning, can someone suggest a reason why the collection does not seem to be running after discovery.