Wrong GU Name on contract association

[adirosso91]

Hi All,

We have a customer with wrong detail of GU Name on the associated contract, and it causing a problem with the renewal contract at the anniversary date. Anybody here had the same problem or an idea how to fixed it? a support team suggest to request a "Site change or moved" from CS Hub (Service contract update) but it asked for Source Site ID and Target Site ID which are become another pain since I cannot find any detail about Source Site ID or Target ID from anywhere. 

Thanks!

[jofrumki]

This community is for assisting with the Smart Net Total Care (SNTC) portal and Common Services Platform Collector (CSPC)  associated with the SNTC service. 

Please direct your contract questions here, https://customerservice.cloudapps.cisco.com/