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Consolidated Bug Report - scheduled but not produced
I have a Consolidated Bug Report that is/was scheduled to run on Sun, Dec 03, 06:00 PM
This report was listed as being 'pending' for several days (verified as being in this state on Monday 4th and Tuesday 5th), I didn't check on Wed or Thurs, but looking today (Friday 8th at 10:00 UTC) the report (request) is no longer listed. Unlike all other reports I have scheduled I did not receive any email notification that the report has been completed.
Can I enquire as to why:
the report takes so long >24hours + to generate?
this report failed to complete?
when a report fails to be generated successfully - the user/requester does not receive any notification of this?
Re: Consolidated Bug Report - scheduled but not produced
Of the 4 scheduled reports I have setup, three of them are now verified as being good; that is to say the report is generated (see attached image) and the content appears valid.
Unfortunately the 4th report (Consolidated Bug Report), whilst this is listed as being successfully generated, when it is downloaded it is found to contain no data. That is to say the report template is all there (worksheets et cetera) but there is no content.
Dear all.If I open the "Sioftware Update" Tab in my collector I get an "http status 404 - not found"In Administration -> Miscellaneous -> Manage Add-on Process I see status "Process has exited"I try to start the process but it is not starting.I did ...
Hi guys. Our customer is trying to access its Smart Portal for the first time (services.cisco.com) in order to register a collector, but the page "jump" to another page (attached). He tried to use another browser without success. Do you have an idea ...
Does anyone know how long it takes to add a new administrator to the Cisco Services Access Management tool, so that this administrator can start using the SNTC portal? I am the Delegated Administrator and have added a colleague in the Cisco...
Smart Net Total Care Comprehensive View will be Removed
Due to changes in architecture, the ability to set report preferences to “comprehensive view” will no longer be available in the Smart Net Total Care portal after April 5, 2019.
In the ...
Announcing Cisco Services API Availability!
The Smart Net Total Care Services APIs are now available to all customers and partners. The Customer, Alerts, and Inventory APIs are now in our production environment for you to use.
What’s available for ...