cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

134
Views
0
Helpful
1
Replies
Highlighted
Edu Beginner
Beginner

Continue to See Devices that Are No Longer in Network

I have a lot of devices with not exist more on my environment and was removed in collector but I still see in the portal.

I made the configuration below but the problem still persists.

 

Navigate to Application Settings > Report Preferences and enable the Latest View option in order to view only the information for the latest inventory upload.

 

Everyone's tags (1)
1 REPLY 1
Cisco Employee

Re: Continue to See Devices that Are No Longer in Network

Can you share via private message your company/inventory name as well as some example devices that are showing in the portal but are no longer in the network.

 

Thanks,

Brandon

CreatePlease to create content
Right-rail
Navigation
Be sure to bookmark these support pages and use them in the future to find all the self-help information.
Helpful Links